Disclaimer, liability & indemnity

1 · General information only — not legal advice

LandlordMate provides general information about residential-tenancy obligations, compiled from Australian State and Territory regulators and legislation and current as at 23 July 2026. Tenancy laws change frequently, differ between states, and depend on your circumstances. LandlordMate is not a law firm, does not provide legal advice, and is not a substitute for advice from the relevant regulator or a qualified legal professional.

2 · A tool for self-managing landlords — not your agent or adviser

LandlordMate is software that helps you manage your own rental. We are not a licensed real estate agent or property manager, not a lawyer or law firm, and not a financial adviser, credit provider or payment institution, and we do not act for you or your tenant in any representative capacity. You are the self-managing principal — every notice, decision and action is yours, and you are responsible for engaging a licensed agent, solicitor, accountant or other qualified professional where your circumstances require it.

3 · You must always verify

You must independently verify any information, form, notice period, amount or obligation shown in this app with the relevant regulator (linked on every compliance surface) and/or a qualified professional before you rely on or act on it. Dates, forms and periods are provided to help you organise — not to determine your legal position. You are solely responsible for your compliance with the law and for any notice you issue, decision you make, or action you take.

4 · Limitation of liability

To the maximum extent permitted by law, LandlordMate and its officers, employees, contractors and contributors exclude all liability for any loss, damage, cost or expense (including indirect, special or consequential loss, loss of profit, or loss arising from a tribunal or court outcome) arising out of or in connection with your use of, or reliance on, any information in this app. Where liability cannot lawfully be excluded, it is limited, at our option, to re-supplying the service or to the amount you paid for it in the 12 months before the relevant claim. This section is subject to your non-excludable rights under the Australian Consumer Law (section 6).

5 · Indemnity

You agree to indemnify LandlordMate and its officers, employees, contractors and contributors against any claim, liability, loss, cost or expense (including reasonable legal costs) to the extent it arises from your breach of the Terms, your negligent or unlawful conduct, your misuse of the app, or a notice, decision or action you take in connection with a tenancy — except to the extent the loss was caused by LandlordMate's own breach, negligence or wrongful act. This indemnity is subject to your non-excludable rights under the Australian Consumer Law (section 6).

6 · Money & your consumer rights

LandlordMate never holds tenant funds — rent moves bank-to-bank. Nothing in this disclaimer excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded.

By using LandlordMate you acknowledge that you have read and accept this notice.