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landlordmate

Who’s ya mate? Fair question.

G’day — I’m Belinda. A few years back I completed the real estate training because I was considering setting up a business. I went on to hold the full real estate agent licence through the REIQ — the whole ticket: selling property, managing property, the lot. Somewhere between the module on entry notices and the one on rent reviews, the penny dropped: so much of the job is rules, forms and timeframes — exactly the things software is good at keeping organised.

I decided not to open the business and never practised. I let the licence lapse, then started building the professional process into an app to help mates manage their own rental properties. LandlordMate follows the way agents are trained to run a rent roll, without acting as an agency. Every notice is the official government form where your state prescribes one. Every timeframe comes from your state’s legislation, and the records stay together so they are easier to follow and retrieve.

I could’ve hung that licence on an agency wall and charged landlords a management fee. The going rate is about 7.85% of your rent, plus a letting fee every time the place turns over — that’s what agents actually charge, city by city, as at 5 August 2026. But a mate helps a mate.

LandlordMate provides general information and record-keeping tools, not legal advice. LandlordMate is a registered business name of Sidehustle Labs Pty Ltd (ABN 17 700 643 367).
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Common questions

How the product works, what it costs and where your data sits. For questions about tenancy law — notice periods, rent increases, bond, entry — see the FAQ.
Do you hold my rent?
No, and we are not set up to. Rent goes from your tenant’s bank straight into your account — you are the merchant of record and we are never in the middle of it. That is also why we need no trust account and no agent’s licence: managing your own property is not agency work.
Which states are covered?
The rules engine is built for 8 states and territories: Queensland, New South Wales, Victoria, South Australia, Western Australia, Tasmania, Australian Capital Territory, Northern Territory. Every screen that states a rule tells you which authority it came from and when it was last checked — and where we have not verified something for your state, it says so instead of guessing.
What happens if it goes to the tribunal?
Everything you have done here is dated — messages, notices, receipts, inspection videos, repairs and the response times on them. The whole tenancy exports as one PDF bundle in date order.
Does my tenant need the app?
No. Tenants get a secure link by email or SMS — no download, no password, no account. It works for rent receipts, messages, repair reports and self-inspection videos.
Do you store my tenant’s ID?
No. There is no identity-document upload anywhere in the app. Where a certified check is run, the provider verifies the document and we keep only the result — never a copy. If you sight ID yourself, we record the type and the date you saw it and nothing else.
Is this legal advice?
No. Everything here is general information drawn from the relevant state authority, with the source linked. For advice about your own situation, speak to a solicitor or your state tenancy authority.